My resume!

Astrid La Reine Lockhart

Springdale, AR • astrid.lr.lockhart@gmail.com

Purpose

Experienced customer service agent with experience in STEM education. Hobbies include fitness, rugby and tabletop gaming.
Eye for detail and an ability to work well within a distraction free environment. Seeking opportunities to leverage my strengths and passions to
grow professionally.

Experience

Front Desk Agent, Residence Inn by Marriot June 2021 – October 2024
Responsible for checking in guests, making reservations, providing front desk services and auditing the day.
➢ Checking in guests and verifying that the information is correct
➢ Doing the nightly system audit on occasion
➢ Providing quality service and ensuring that the proper amenities are provided to guests

Lab Technician, Northwest Arkansas Community College (NWACC) January 2020 – September 2021
Responsible for aiding engineering students with their projects and assisting the engineering professor.
➢ Successfully ensured all project expenses fall within budget guidelines
➢ Keep inventorying up to date and accurate
➢ Managed shipping and receiving

Volunteer Tech, FreeGeek Arkansas February 2011 – Current
Responsible for troubleshooting issues with multiple types of devices and systems including Linux, Windows, and MacOS computers and other hardware.
I also assist with custom PC builds and give recommendations for upgrade and replacement Hardware.
➢ Checking to ensure hardware is still functional
➢ Troubleshooting/Repair of computers, other hardware, and software
➢ Maintaining excellent customer service
➢ Tutoring in various tech topics

Relevant Skills

Programming experience with C++, C, SQL, Python, HTML, CSS, and Shell scripting
Experienced with hardware and software troubleshooting on Windows, Linux, & MacOS systems
Experienced with CLI, Powershell, CMD, SSH, telnet, FTP, and TCP/IP.
Building custom desktop computers
Excellent customer service

Education

Fayetteville High School, Fayetteville AR.
Graduated May 2010
Northwest Arkansas Community College, Bentonville, Arkansas
Associate of Science, 2020

Activities / Honors

100+ hours of volunteer work at the electronics recycling and refurbishing effort Free Geek Arkansas.
Currently involved with a local women’s rugby team.
Won first place at a competition held by Free Geek Arkansas with a reprogrammable box on wheels robot.

Here is a QR code to easily share my resume with others!

This link leads to my WordPress blog where I post past and current tech and hacking projects as well as updates on my self study!

This entire website was also designed and coded by me as well so feel free to explore the website and it's code( [ ctrl + u ] to get a look at the code!).

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