Astrid La Reine Lockhart
Springdale, AR • astrid.lr.lockhart@gmail.com
Experienced customer service agent with experience in STEM education. Hobbies include fitness, rugby and tabletop gaming.
Eye for detail and an ability to work well within a distraction free environment. Seeking opportunities to leverage my strengths and passions to
grow professionally.
Front Desk Agent, Residence Inn by Marriot June 2021 – October 2024
Responsible for checking in guests, making reservations, providing front desk services and auditing the day.
➢ Checking in guests and verifying that the information is correct
➢ Doing the nightly system audit on occasion
➢ Providing quality service and ensuring that the proper amenities are provided to guests
Lab Technician, Northwest Arkansas Community College (NWACC) January 2020 – September 2021
Responsible for aiding engineering students with their projects and assisting the engineering professor.
➢ Successfully ensured all project expenses fall within budget guidelines
➢ Keep inventorying up to date and accurate
➢ Managed shipping and receiving
Volunteer Tech, FreeGeek Arkansas February 2011 – Current
Responsible for troubleshooting issues with multiple types of devices and systems including Linux, Windows, and MacOS computers and other hardware.
I also assist with custom PC builds and give recommendations for upgrade and replacement Hardware.
➢ Checking to ensure hardware is still functional
➢ Troubleshooting/Repair of computers, other hardware, and software
➢ Maintaining excellent customer service
➢ Tutoring in various tech topics
Programming experience with C++, C, SQL, Python, HTML, CSS, and Shell scripting
Experienced with hardware and software troubleshooting on Windows, Linux, & MacOS systems
Experienced with CLI, Powershell, CMD, SSH, telnet, FTP, and TCP/IP.
Building custom desktop computers
Excellent customer service
Fayetteville High School, Fayetteville AR.
Graduated May 2010
Northwest Arkansas Community College, Bentonville, Arkansas
Associate of Science, 2020
100+ hours of volunteer work at the electronics recycling and refurbishing effort Free Geek Arkansas.
Currently involved with a local women’s rugby team.
Won first place at a competition held by Free Geek Arkansas with a reprogrammable box on wheels robot.
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This entire website was also designed and coded by me as well so feel free to explore the website and it's code( [ ctrl + u ] to get a look at the code!).